Sales Support
Target and land your ideal accounts. Our prospecting engine is designed to accelerate revenue growth with sales-ready leads with no false starts.
Our Approach
Results-oriented & Collaborative
Your definition of success lies at the heart of every strategy we develop. We then enrich this with best-in-class practices, and the most experienced specialists so you consistently win more clients.
Flexible Frameworks
We anchor to your specific revenue and performance indicators - whether it’s pipeline velocity, proposal-to-close rates, or sales cycle compression.
A Quality Fixation
No matter how complicated or niche your target industry is, we have the right team, tools, and processes to guarantee your funnel is populated with qualified leads.
Total Integration
From product specifics to marketing materials and your core values, we become an extension of your in-house team.
Hugo provided a high-quality lead flow, making hundreds of intros to potential clients that resulted in the first contract signed in 2 months. Our lead generation goals & expectations were exceeded.
What We Do
Whether you’re a startup looking for cost-effective appointment-setting solutions or an enterprise seeking to nurture valuable customers, our personalized outreach leverages research, intent data, and business intelligence to drive results.
Phase 1 - Prospecting
- Customer Profiling
- Market + competitive intelligence
- Uploading lists to CRM
- Email deliverability setup + maintenance
- Data cleaning + enrichment
Phase 2 - Lead Engagement
- Outbound campaign initialization
- Shortlisting warm leads
- Engaging in follow-up process, Linkedin campaigns
- Campaign tracking, A/B testing, performance management
Phase 3 - Pipeline Operations
- Booking meetings with your prospects (discovery calls, demos etc.)
- Quota management
- CRM update + client sync
- Weekly reporting of results, Q&A
- Renewal Management
-
1,000+
new opportunities yearly
-
18%
deal closing rate
-
10:1
ROI achieved
Engage. Build relationships. Win.
We deliver a steady stream of qualified leads to your pipeline giving you the leverage to focus on what matters most- scaling your business.
Rapid Onboarding
In 7 days, we outline the roadmap for your campaign, complete with milestones for each phase. On day 8, we start delivering results.
Actionable Reporting
Our reports go beyond flashy numbers; we provide actionable data to keep your strategy flexible and resistant to pitfalls.
Guaranteed Results
We deliver sales-ready leads by leveraging real-time intent data to detect keyword surges for your unique offering.
How does it work?
We source, train, and assemble your new team in as little as 2 weeks. Once you go live, we continuously work to ensure you hit KPIs.
1. Deep dive into your goals and team structure.
We take the time to understand your unique needs and goals. Our talent becomes an extension of your team, supporting your customer experience initiatives within your strategic direction, timelines and budgets.
2. We design a customized solution for you.
Within 1 week, we'll design a customized solution tailored to your unique needs. This includes selecting the right talent, customizing training and onboarding, and integrating with your existing processes - optimized for you.
3. Review and assemble your dream team.
Let us handle the screening and recruitment so you can build your dream team. We identify candidates who match your precise needs, coordinate interviews, collect your feedback, and refine the applicant pool until you land on just the right hires.
4. We'll implement a dedicated training program.
Our training, onboarding and assessments integrate with your processes while optimizing for scale and cultural nuance. We develop programs tailored to complement your approach.
5. Go Live & schedule check-ins!
Curtains Up - Your dedicated team is now fully operational. We will set up regular check-ins that work with your schedule, not ours. This ensures you have ongoing visibility into performance and can provide timely feedback based on your availability.
We integrate seamlessly with technology built for scale & customer excellence.
30 days
Risk
-
Free
We're so confident you'll love working with Hugo, we offer a no commitment 30 day trial.
FAQs
The process of building and managing a sales pipeline is time and effort intensive. By outsourcing routine sales tasks to us, you can streamline operations and conserve internal resources. We handle the details so your sales team can focus on closing deals and driving growth.
We work with a wide range of industries, including retail & ecommerce, home services, AI, Edtech, Fintech, Health & Wellness, Travel & Hospitality, SaaS, Gaming, Telecommunications, Legal and more.
Client teams receive reports weekly. In addition, the Hugo team prepares quarterly and annual reports for all clients as well.
Hugo combines human expertise with rigorous processes to deliver unparalleled accuracy, efficiency, and scalability. Our industry-leading satisfaction rates, comprehensive security measures, and ability to handle complex, high-volume projects set us apart as the premium choice for outsourcing repetitive tasks. Moreover, Hugo has been recognized as the fastest-growing BPO company in the world for both 2023 and 2024 according to Clutch, demonstrating our commitment to excellence and our rapidly expanding capabilities in meeting diverse client needs.
At Hugo, we hire competent subject matter experts to manage each client team with varying levels of experience.
This depends on a few variable factors. Please use our cost calculator to get an estimate of the cost.
No—so you don’t have to worry about hidden additional costs, such as setup fees. Setup is absolutely free!
We work with businesses of all sizes. Hugo understands you need quality support regardless of your company’s size. Our solutions work for solo practices, startups, and larger established companies.
Our highly-trained QA team actively supports your team by pulling agent tickets weekly and conducting ongoing coaching. We work with you to develop a custom action plan and create an SLA that outlines specific target metrics for each service area. Your Account Manager monitors performance, ensures we meet critical benchmarks, and maintains the agreed service level, all aimed at your complete satisfaction.
Your remote employees are an extension of your team. Our team will serve and support your current employees. We’re here to strengthen your team and improve your bottom line.
Yes, your team members will work exclusively for you on a full-time, permanent basis; they are not a shared resource. You determine their priorities, projects, and deadlines. And thanks to virtual meeting tools, they can meet with you as needed.
From Awareness to Conversion: The Ultimate Guide to Mastering Lead Generation in 2024
From attracting prospects at the top of the sales funnel to nurturing them into loyal customers, these tools are essential for any business looking to expand its reach and increase its customer base
